The frequently asked questions.
Hope these will help:
- What are the payment options?
EFT after the order is placed. - Can I order frozen and fresh fruit with my rusks order to be couriered?
No, at the moment I do not have the option to courier, frozen or fresh fruit, only nuts and rusks. - When do I place my order?
For rusks, anytime. For the frozen and fresh fruit, these times will be communicated on the WhatsApp group. - When and where do I collect?
Collection address, times and days are communicated on my WhatsApp group, due to different seasons we have to change days and times. - How do you courier my rusks or nuts?
I use Pudo, as soon as I receive the proof of payment, I will send you a list of lockers, you let me know which is closest to you. I then send it off, when it is placed in the locker of your choice you will receive a sms with a pin code, then you will go to the locker, tap on the screen, tap on collect, tap in the pin and ok and the door will open up.
- Do the pictures represent the exact product?
No, the pictures are not a representative of the products. - Can I return a product?
Yes, if you are not satisfied you are welcome to return the product. Please note that when you return a product it needs to be done within 24hours of receiving the product and the product can not be half used or eaten or almost finished.
